Maintain your property efficiently.
Manage maintenance requests from start to finish
Maintenance tasks managed
Making sure that complaints and maintenance requests from tenants are handled timeously is critical to keeping your tenants for the tenure of the lease, and hopefully renewing the lease.
- Tenant can initiate a maintenance work request
- Request sent to admin portal
- Management team can reply directly to client
- Request can be converted to tasks for the team
- Request tracked from initiation to resolution
- Updates sent to tenant portal
Maintenance ticket management
Work requests, managed as maintenance tickets, can be created by tenants and/or the maintenance team to effect maintenance work on a particular area.
Pictures, notes and other attachments can be added to the work request by both parties to better communicate what is needed, and what has been done.
Notifications
As work progresses, notifications are automatically generated and sent, keeping everyone in the loop, and ensuring that maintenance requests are executed with minimal disruptions to the tenant, professionally and on time.
